Yes, we need reference images of your character to ensure accuracy and avoid missing any details. Please note that any features not included in your reference images will not be incorporated into your fursuit.

If you don’t have a complete character reference sheet, you can:Use our free design service: Once you meet the minimum membership level requirement, you can access our free fursuit design service. If you're a new customer, you can apply for free fursuit design if your first order exceeds $600 USD (this means your first fursuit order must total over $600 to qualify for this service).

Provide written descriptions + existing sketches: We can help you refine and complete the design based on what you already have.

Of course! We support personalized color schemes and fabric choices. Please note that certain special materials may affect the final price, so we recommend discussing your preferences with us in advance.

Production time varies depending on the season and current queue. Typically:

Small parts (such as tails, paws) take about 2–4 weeks. Full fursuits usually require 8–16 weeks or longer. You can contact customer service to check the current queue status.

Yes. We typically support the following options: Deposit system (for example, pay a 30% deposit to secure your order). You can check this policy here: https://www.mutistudio.com/refun... Installment payments can also be arranged; please contact customer service for more details.

The base price covers standard production. If your reference sheet includes complex designs, special structures, or premium materials, there may be additional charges. We recommend:

Using our price calculator

Or contacting our staff to get a custom quote