
MutiStudio & HandmakeLucky

PRIVACY POLICY
Fursuit Privacy Policy
1. Information Collection
When you place an order or interact with us, we may collect the following types of information:
-
Personal Information: Such as your name, email address, phone number, and shipping address. This information is used to process your order and provide after-sales services.
-
Payment Information: Necessary details for payment processing (e.g., card number, bank account) are securely handled through third-party payment platforms. We do not store your full payment information.
-
We only collect and process your information on a lawful basis, which may include: fulfilling a contract (e.g., order processing), your explicit consent, and our legitimate business interests (such as improving our services).
2. Cookies and Tracking Technologies
We may use cookies and similar technologies to track website usage and enhance your user experience.
Our website may use cookies and related tools to improve your browsing experience, analyze traffic, and provide personalized content. You can manage or disable cookies through your browser settings, although this may affect the functionality of some features.
3. Use of Information
We use your information for the following purposes:
-
Order Fulfillment and Delivery: To ensure your order is processed and delivered to the specified address.
-
Customer Support: To respond to your inquiries, provide technical assistance, and handle after-sales support.
-
Marketing: With your consent, we may send promotional messages, product updates, and other marketing content. You may unsubscribe at any time.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties, except under the following circumstances:
-
Legal Requirements: We may disclose information as required by applicable laws, regulations, or government requests.
-
Third-Party Service Providers: We may share necessary information with carefully selected third-party providers for services such as payment processing, logistics, and customer support. These providers are only permitted to use the information to provide their services and must comply with data protection agreements.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. These include HTTPS encryption, access controls, and data access restrictions. However, due to the nature of the internet, we cannot guarantee absolute security during transmission.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have unintentionally collected such data, we will delete it promptly.
8. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
-
Access and Correction: You may contact us at any time to view or correct your personal information.
-
Deletion Request: In certain situations, you may request that we delete your information.
-
Withdraw Consent: You may withdraw your consent to the use of your data at any time, such as unsubscribing from marketing communications.
9. Policy Updates
We may update this Privacy Policy periodically and post the latest version on our website. We encourage you to review it regularly to stay informed of any changes.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our customer support.